Andrey Makarov
1S Department Director, PHP, NetSuite @ Neti
Kazan

How to make a developer customer-oriented?

  • Auditorium: SOVIET SCHOOL
  • Category: Education and career
  • Section: For managers, HRs

Description:


I will share true experience of nurturing client orientation skills with developers for 5 years.

Questions to be answered:

1. How could a company nurture client orientation skills with a developer?

2. An example of the whole way from searching for a candidate to having a client-focused employee.

3. What should developer do and know to be a good person to work with?

4. What could a developer personally do to improve?

5. How is all this related with profits?

О спикере

Andrey Makarov

1S Department Director, PHP, NetSuite @ Neti
Kazan

I’m in IT for 15 years. With Neti LLC since 2011, having passed all the way from a Team Lead to a Department Director. Achieved a 10 times net profit growth for the Department. Have been setting up various new business areas within the company since 2015. At present, there are 3 new areas (1S, PHP, NetSuite) with total staff of 53. We are now launching 1s-nik.ru service on behalf of the company. I keep learning various techniques and practices from management, psychology, marketing and sales, and study new IT trends to keep my knowledge up to date. I am working on systems for selection, orientation and professional growth of developers. Another training discipline that I am specially focused on is customer orientation skills.

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